Overview

Job Scope:

Essentials:

1) Good knowledge of troubleshooting procedures and fundamentals of electronic engineering.

2) Repairs of PCB Boards without a schematic; Hands on troubleshooting.

3) Experience in troubleshooting Electronic Automation Units: Inverter Drive, HMI Unit, Servo Drive & etc.

4) Provide on-site & in-house installation, validation and commissioning of instruments for customers.

 

Job Scope:

1) Maintaining an efficient work environment.

2) Coordinating and responding to all requires such as presentation demonstration, correspondence, etc.

3) Perform hands on on-site and in-house troubleshooting, service and repairs

4) Provide high level technical support to external customers at their location

5) Provide on-site and in-house training to the customers

6) Interface with cross functional work teams such as field applications, customer support/services, product management and marketing/sales team

7) Develop service technical documentation and reports

8) Create and maintain service information in the company enterprise database

9) Timely complete and submit all required paperwork

10) Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

11) Misc. other duties commensurate with the capabilities of a Service Technician

 

Requirement

1) Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical) or equivalent.

2) Required language(s): Bahasa Malaysia, English

3) At least 5 Year(s) of working experience in the related field is required for this position.

4) Required Skill(s): PCB Troubleshooting, Chip Programming, On-site Troubleshooting, Inverter Drive Repair, HMI Unit Repair, Servo Drive Repair, PLC Module Repair, CNC Board Repair, Rush Repair, Electronic Board Repair 5) 5) Preferably Senior Executive specialized in Engineering – Electronics/Communication or equivalent.

 

Remuneration Package

Basic Salary + Commission


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About Fictron Industrial Supplies Sdn Bhd

Fictron Industrial Supplies Sdn Bhd is your source that is dependable in industrial supplies, system integration and repair services. We deal with overseas suppliers from various countries in sourcing for new and refurbished. Besides supplying, we integrate systems and repair most industrial electronic devices including printed circuit boards, PLCs, power supplies, temperature controls, counters, timers, inverters and other AC & DC drives. Our affiliates have repaired over thousand of items from ABB to Zycron. Our technical resources, experiences, product knowledge, reverse-engineering capability enable us to provide prompt, comprehensive services for all types of industrial electronic equipment. Count on us to keep your process up and running with reliable spare repairs, timely repair services and accurate, accessible information.