Overview

At Tacpact Global Resources, we pride our competency in data analysis and business integration strategies for both clerical and industrial sectors. We assist businesses with Human Resources administrative functions offering flexible hiring solutions to fit their workforce needs.

We are recruiting to fill the position below:
Job Title: Customer Care Service
Location: Lagos
Job Description
A successful Customer Service Representative manage customer queries and complaints.
You will also be asked to process orders and escalate complaints across a number of communication channels.

 Maintaining a positive, empathic and professional attitude toward customers at all times.
 Responding promptly to customers inquiries
 Acknowledging and resolving customers complaints
 Ultimately, you will provide feedback on the efficiency of the customer service process and ensure customer satisfaction and provide professional customer support.
Requirements
If you have previous experience as a customer service or any similar role, we’d like to meet you.

Method of Application
Interested and qualified candidates should send their CV to: jobs@tacpact.com using the Job Title as the subject of the mail.


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