Overview

Are you looking for an exciting opportunity that provides both challenges and rewards? An exciting opportunity has arisen for an Inbound Call Centre Agent to join our team on a Fulltime or part-time basis! Taking inbound calls whilst providing a high level of customer service at all times, your duties will include: • Understand customers’ needs and determine the appropriate course of action in line with agreed standard operating processes (SOPs) and policies • Registering new accounts & administration of existing accounts. • Processing payments over the phone • Set recurring payments (e.g. direct debit) over the phone. • Process Penalty Charge Notices, Appeals and Representations as part of the Enforcement Services The Opportunity is Open to all candidates but should be Efficient In English (Verbal & Written). No Call Centre Experience is Required as We provide training and qualification. You must be 18-28 years of age to apply. Matriculates and school leavers are welcom (Grade 10-12 or its equivalent). WhatsApp +27 60 359 4470


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