Overview

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Maintain updated records of bookings and payments
Perform all check-in and check-out tasks

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management.

Interested candidate should forward their CV/Resume via email.

About St-Regis Hotel

St. Regis Hotel, we are committed to providing true hospitality to everyone. We believe in making you feel welcome and valued wherever you are in the world. That's because we really care about the people and communities we serve and because we pride ourselves on providing the highest quality services.